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  • What is this project all about, anyway?
    This project will make Spectrum high-speed internet access available to every Presque Isle residence that wants to subscribe to the service. In addition to internet, residents may also subscribe to phone, TV, and wireless phone service from Spectrum
  • Will this new service be faster than my current internet service?
    Residents who currently have internet service from Cenurylink/Brightspeed get 10Mbps to 25 Mbps download speeds. Spectrum's minimum download speed will be 300Mbps, over 10 times faster than what we have today.
  • Will this project provide cell phone access throughout the Town?
    Cell phone access across the town requires new cell towers to our improve our coverage. The mobile service providers, like Verizon and AT&T, must decide if this investment will be profitable. That said, with high-speed internet infrastructure deployed throughout the Town, it simplifies and reduces costs for installing additional towers.
  • Will Spectrum replace Brightspeed (Centurylink) throughout the Town?
    Brightspeed will continue to provide landline phone and internet to the Town at the current levels of service.
  • Is this the same solution being installed in Boulder Junction?
    As in Boulder Junction, high-speed internet service via fiber optic cable will be available to every residence in the Town. Boulder Junction's service is provided by Brightspeed, while Presque Isle will have service from Spectrum.
  • I read through all your FAQs but I still have a question. Is there somewhere I can contact you?
    Please send your question to and we will get back to you.
  • When will the project be finished?
    We expect that all work will be completed two years after Charter receives funding from the Wisconsin Public Service Commission, most likely late 2024 or early 2025.
  • What are the main steps for the project?
    As you might expect, there are a lot ot moving parts to this projects. Here is a high level overview of project steps.
  • Who is paying for the project?
    The project is paid for from several sources: For the areas of the Town included in the Rural Digital Opportunity Fund (RDOF), the costs are covered by the Federal Communications Commission (FCC) and Spectrum. There is no cost to the Town. For the remaining areas of the Town, the costs are covered by a grant from the Wisconsin Public Service Commission (PSC), Spectrum, and the Town. The project costs for the non-RDOF areas of the Town will be about $6.7M, of which the Town is responsible for $1.2M.
  • Will my property taxes go up to pay for this project?
    There will be no property tax increase to pay for this project.
  • What does "fiber to the home" mean?
    “Fiber to the home” means that, rather than the copper wires that currently provide our landline and internet services, a fiber optic cable carrying all services will run directly to your residence or business. Unlike copper wire based solutions, fiber optics are not limited by distance and can handle much larger amounts of data.
  • How much will I pay each month for this new service?
    Monthly subscription fees will vary based upon the options that you choose from Spectrum: internet, phone service, television, and mobile phones. You can see the current costs for various services at
  • How do I sign up for the new service?
    Spectrum will be actively marketing their services to residents as the infrastructure is installed and turned-on. You will receive mailings, see advertisements, and be able to check their website to see if service is available at your location.
  • Do I have to subscribe to the new service?
    No, you do not.
  • If I plan to build a home in the future, when can I sign up for fiber to my home site?
    You should be able to sign up for fiber and have the line installed when you are having other utilities (such as electric, phone, etc) installed.
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