What are the steps for the project?
Step
1
Map all living units, roads, and utility infrastructure
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Charter contractor(s) find and precisely map (GPS) roads, driveways, utility poles, and utility boxes, drops, transformers, switches, etc.
Step
2
Develop a design and do engineering for deploying fiber-optic lines that will bring service to all PI living units
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Design & field verification
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Engineering
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Permitting from State, County, Municipality, DNR
Step
3
Purchase the material and hire contractor(s) to install fiber optic
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Contractor notifies residents before working in their area (door tag)
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Contractor installs fiber with a drop (access point) for each living unit along the road or highway
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Installed fiber is spliced, activated and tested; quality control of all construction
Step
4
Charter hands completed installations to their sales, billing, & customer support units to engage customers and initiate service. Outreach to PI residents to market Spectrum services (phone, TV, internet, etc)
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Mailings
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Phone calls
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Internet email / advertising
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Door tags
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Direct sales
Step
5
Customer signs up for service:
Charter schedules and arranges installation of fiber across their property from street drop to outside of residence
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Charter technician connects to residence, activates, and tests line
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Billing begins
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Spectrum activates Maintenance and Service Mode to provide customer support